Twoo Phone Numbers and Emails

Customer Service:

  • (214) 576-3272

Twoo Emails:

General Info
Legal
Privacy Inquiries

Issues fixed by Twoo

Issue

They took my last money on a trick during Covid_19 South Africa

Resolution

«Company fixed the issue and I have been provided with full refund. Well they contact me on their platform and explained the situation and finally asked me if I wanted a refund and i received it immediately..»

by Malesela M

Twoo Contact Information

Twoo Website:

Corporate Office Address:

Massive Media Match NV
Emile Braunplein 18
Ghent, Flanders 9000
Belgium

Other Info (opening hours):

Copyright Compliance Department

8750 North Central Expressway, Suite 1400

Dallas, Texas 75231

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Twoo Rating Based on 24 Reviews

Rating details

3.3
more details
Billing Practices
Product or Service Quality
Price Affordability
Reliability

Rating stats

Rating trend

Summary of Twoo Customer Service Calls

156 TOTAL
CALLS
00:56 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Twoo Customer Service?

Payments and Charges Question:

  • “I want stop twoo premium charge”
  • “Payment inquiry”
  • “Payment information”

Activation/ Cancellation Question:

  • “Cancel my membership”
  • “Cancel subscription”
  • “Cancel subscription and need my money back”

Refund Question:

  • “To see refund”
  • “Refund”
  • “Money Refund”

Account Question:

  • “My premium account is not activiated”
  • “My account is hacked”
  • “Balance cut raha h”

Request for Information Question:

  • “Need to speak with someone”

Website/ Application Question:

  • “People on your site use fake pictures.to get fraud.”
  • “About being a winner for 1.5 million dollars from a Jessica on TWOO DATING SITE”
  • “Didn't make site”

Product/ Service Question:

  • “Subscription”
  • “Membership”
  • “Fake call”

Other Question:

  • “Bhupinder kumar call”
  • “Abonnement niet van mij”
  • “My subscription”

About

Twoo Terms of Service
To read more: https://www.twoo.com/about/terms
Twoo Privacy Policy
To read more: https://www.twoo.com/about/privacy
Twoo FAQ
To read more: https://www.twoo.com/faq
Top Twoo Services

Customer Care

Top Twoo Products

Account, Subscription

Twoo Pros and Cons

Pros: I just want better solution, Return amount, Return amount and unblock my account, To many fake profiles, Date

Cons: Poor customer service, Without informing money debited, Return amount, Fraud tried

Related Companies

IAC, POF, Tinder, Match, Angies List

Twoo reviews and complaints

Twoo is ranked 15 out of 362 in Dating and Social Networking category

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